Portfolio

Executive Assistant Portfolio: Real Work, Real Outcomes

Below are real deliverables from past engagements: each one links to the live artifact. No mockups, no stock screenshots.

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Operations Dashboard

Executive Operations Dashboard

Live dashboard tracking response SLAs, agent productivity, and weekly KPIs across BPO and customer service teams. Replaced four spreadsheets and a Slack channel.

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Executive survey reports and analytics deliverable with stakeholder analysis and recommendations

Executive Reporting

Executive Survey Reports & Analytics

End-to-end survey design, distribution, response analysis, and executive-ready synthesis. Used by leadership to make a Q4 strategic decision.

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Executive travel planning and itinerary deliverable for multi-city international trip

Travel Logistics

Executive Travel Planning & Itineraries

Multi-city international itinerary with flights, ground transport, hotel briefs, meeting agendas, and contingency plans. Built for executives who can't afford friction.

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Website revamp and digital presence deliverable for Pioneer Outsourcing BPO

Web & Brand

Website Revamp & Digital Presence

Coordinated rebuild of an executive's web presence: copy, structure, design direction, and stakeholder review cycle. Shipped in three weeks. Live at pioneeroutsourcingbpo.com.

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Document Control

Document Control Lead & Access Management

Document control framework with version discipline, role-based access, and audit-ready trail. Built for compliance-sensitive operations across BPO and finance teams.

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Detailed Case Studies & Frameworks

Walkthroughs of strategic engagements (Sohubox, Africa Rising, Hire Central, Ecosystem Manager) including methodology and outcomes.

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